A Web 2.0/Social Media evangelist, academic, author, consultant and executive trainer, Jim is widely recognised as a leading international expert on social media strategy development for building sustained customer and competitive advantage.
With over 25 years experience in e-business, Jim has successfully delivered on a broad range of consultancy assignments around the World, with clients ranging from SMEs to multinational organisations such as the World Bank, United Nations Centre on Transnational Corporations, Economist Intelligence Unit, International Labor Office, European Union, Russian Foundation for SME Development and others. He has held Visiting Professorships or delivered Senior Executive Programmes in the US, Singapore, Hong-Kong, Malaysia, China, Norway, Italy, Lithuania, Latvia, France, Iceland, Malta, Russia and the UAE. Author of several books and numerous papers, he is a fully accredited EU Expert on ICT/e-Business strategy. A very experienced academic, business consultant and management educator providing clients with the ‘Customer Led 360 Vision, Strategy and Action’ essential for success in a dynamic Web 2.0/Social Media environment.