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- The Social Enterprise: Infographic
- From Social Media to Social Business (Updated June 2013)
- The Scottish Export Survey, what do businesses need in 2013?
- Obermutten, putting their village on the map through Social
- Gamification: what you should know (guest post)
- 2013 ASEAN Social Business Summit
- Strathclyde MBA: Social Media/Social Business Class, Abu Dhabi and KL, May 2013
- 50 Customer Experience Quotes
- Launch of the Digital Glasgow Strategy
- Social Business Transformation (Part 1)
- Fast running out of Digital Skills
- 2013 Social Business Summit, Kuala Lumpur
- From Social Media to Social Business (Slides)
- The State of Digital (Scotland) 2012 – key findings presentation
- The Content Deluge is Approaching
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Category Archives: Social Media Strategy
Strathclyde MBA: Social Media/Social Business Class, Abu Dhabi and KL, May 2013
I am looking forward to meeting everyone during the forthcoming Social Media/Social Business Classes in Abu Dhabi and Malaysia. Please feel free to use the comments box to say ‘hello’. Embedded below you can find two sets of slides to … Continue reading
Posted in MBA, Social Business, Social Media, Social Media Strategy
Tagged abu dhabi, Dr Jim Hamill, KL, Malaysia, Social Business, Social Media, strathclyde mba
17 Comments
Launch of the Digital Glasgow Strategy
Tomorrow (Monday 18th March), we will be delivering one of the Keynote speeches at the official launch of the Digital Glasgow Strategy. The overall aim of the strategy is to position Glasgow as a leading digital city over the next 5 … Continue reading
CIPR Scotland Conference 2013
Embedded below you will find our presentation to be delivered at the CIPR (Scotland) Conference on the 30th January, 2013. As usual, comments and feedback are very welcome. The overall Conference Theme is 'Four Steps to Unlocking Online Success'. You can … Continue reading
RIP Social Media: Long Live Social
We published an article with a similar title in August of last year – Marketing Is Dead: Long Live Social. Related posts include Goodbye Marketing – Hello Social and I Am Not a Suspect. how to whiten teeth at home … Continue reading
When did your company stop listening to its core customers?
I read a nice article recently from Seth Godin called the cycle of customers who care. It provides a useful model to describe how companies grow and to a large extent fail over time in the eyes of their most … Continue reading
Posted in Energise, Social Media Strategy
Tagged core customer, Customer Experience Management, relationship, Social Business, social media listening, starbucks, tax
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Social Media serious business channel or place for chit-chat?
Jacques Derrida the French philosopher once said his favourite questions were “Why? and, What makes you so sure?”. A few recent reports have posed these questions of Social Media. Is it a serious channel for business or just a place … Continue reading
Should Web Sites Become Ghosts?
We have argued for some time now that Social Media redefines the concept of what a web site should be. In a Web 1.0 era, we had little option but to build sites with high value content, functionality and interactivity. … Continue reading
Posted in Social Media Strategy
Tagged Dr Jim Hamill, ghosting season, SMES, Social Media, VHSocialMedia, vincent hamill, web site
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