Author Archives: Jim Hamill

Scottish PLCs fail to embrace Social Media: Part 2

Back in January, Alan published an article entitled ‘Scottish PLCs fail to embrace Social Media’.  Based on some initial research we conducted at the end of last year, Scotland’s PLCs were found to be trailing behind FTSE 100 companies in … Continue reading

Posted in Energise, Social Media in practice, Social Media News, Social Media Performance, Social Media Research | Tagged , , , , | Leave a comment

Social Media Channel Updates: April, 2012

Welcome to the April 2012 Social Media Channel Update List keeping you up-to-date with the most recent developments across different channels. The April list contains 22 articles. Not surprisingly, the rapid growth of Pinterest continues to be a major focus … Continue reading

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From Gen Y to Gen C: The Connected Customer

I have just returned from a two week visit to Malta delivering workshops on the EU funded ADVANCE Tourism Project.  A big thank you to everyone who made my visit so enjoyable.  A special thanks to the Programme Management Team … Continue reading

Posted in Energise, SCDI #4MyGen, Social Media, Social Media and Higher Education, Social Media News | Tagged , , , , , | 4 Comments

ADVANCE Tourism Customer Management Module, March/April 2012

Embedded below you will find two presentations covering Sessions 1 and 2 of the Customer Management Core Module to be delivered over the next two weeks on the ADVANCE Tourism Management Development Programme in Malta and Gozo. For those who … Continue reading

Posted in Customer Led Social Media, Energise, Social Media, Social Media and Tourism | Tagged , , , , | 3 Comments

Time for Radical Change

Embedded below you will find the opening slides for our #4MyGen Session at the SCDI Annual Forum, 15th & 16th March, 2012. The background to the session is explained in two previous posts: Your Future is our Future: SCDI’s #4MyGen … Continue reading

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